Our New Online Store!
At B & A Wood Designs, we’re committed to ensuring our products reach our customers promptly and smoothly. Below is a detailed overview of our Delivery and Pickup Policy to help you plan your order with confidence.
Delivery Policy
Domestic Shipping
We do not offer domestic shipping at this time. All orders are for local pickup or alternative arrangements as discussed.
Order Processing Time
Standard orders require 3–4 business days to be processed before they are ready for pickup or delivery.
Custom Orders
Custom orders require a minimum of two weeks for processing. During peak holiday months, please allow up to three weeks for completion due to increased demand.
Communication & Updates
Customers will receive updates regarding order status and estimated completion dates. We appreciate your patience and understanding as we work to fulfill each order with care and precision.
Delivery and Pickup Breakdown
Free Local Pickup is available at each market we attend.
Local Delivery is available within a 20km radius of our location. To check eligibility, enter your address during checkout.
Local delivery is only available for orders over $50.
A delivery fee of $13 and a service fee of $2 apply.
Delivery is available only to home addresses — apartments do not qualify.